Why Treating Your Platform Like a Product is Key to Its Success (and Your Sanity)

Internal platforms have become very important for scaling software development, streamlining operations, and enabling innovation. But too often, these platforms fail to live up to their potential due to a fundamental misunderstanding of their true nature. I’ve said it multiple times and firmly believe that platforms should be treated as products. Not as technical solutions, not as side projects, but as products with customers, value propositions, and roadmaps. The Customer is (Almost) Always Right (Even When They’re Engineers) The most successful products are those that solve a real problem for their customers....

July 10, 2024

"Mechanics, Consistency, Intensity" Mantra: A Blueprint for Coding Excellence

CrossFit’s guiding principle, “Mechanics, Consistency, Intensity,” is more than just a fitness philosophy - it’s a blueprint for achieving mastery in any discipline, including coding. As someone who has immersed themselves in both worlds, I’ve discovered a striking parallel between the two. My CrossFit Journey: A Personal Anecdote My CrossFit journey began several years ago, fueled by a desire to push my physical limits. After a few months of intense training, life pulled me away, and I took a break....

July 9, 2024

How SLOs Can Transform Your Customer Experience and Bottom Line

Service Level Objectives (SLOs) have emerged as an essential tool for ensuring modern businesses’ smooth and reliable operation. SLOs are defined as specific, measurable targets for the performance and reliability of a service. They are designed to help organizations understand and improve how well their services meet their users’ needs. While often associated with technical services, SLOs are equally crucial for business services. This article explores why SLOs are vital for both and how they can be effectively implemented across an organization....

July 3, 2024

DevOps Dysfunction: When Collaboration Crumbles and Culture Collides

“If you’re fighting with other teams to get things done, you’re experiencing the antithesis of DevOps. I’ve said it many times before: DevOps is about culture!!!” This statement cuts to the heart of a common misconception and a painful reality for many organizations attempting a DevOps transformation. The conflict between teams isn’t just an operational hiccup; it’s a glaring symptom of a cultural misalignment that undermines the very essence of DevOps....

July 2, 2024

Kubernetes: The Shiny Tech You Don't Always Need

It’s easy to get swept up in the hype surrounding the latest and greatest tools. Kubernetes, the powerful container orchestration platform, is a prime example. Its promise of scalability, reliability, and flexibility has made it a darling of the industry. Even I fell under its spell - I was an early adopter, a vocal advocate, and a regular speaker on the topic. But here’s a confession: I sometimes find myself telling people that Kubernetes might not be the solution to their problems....

July 1, 2024